High-Mileage Booking Policy: Internal taxi service guidelines for trips exceeding a certain distance threshold, requiring confirmation or fare agreement in advance.
Overview
The High-Mileage Booking Policy outlines the terms and conditions associated with bookings that exceed typical mileage thresholds. This policy is designed to ensure clarity and fairness in the usage of our vehicles for long-distance travel.
Mileage Limits
Standard bookings allow for a maximum mileage of 200 miles per day. Any bookings anticipated to exceed this limit must adhere to the High-Mileage Booking Policy.
High-Mileage Definition
For the purpose of this policy, “High-Mileage” refers to any booking that is expected to exceed 200 miles in a single day.
Booking Procedure
To proceed with a high-mileage booking:
- Submit your booking request through our website or customer service.
- Provide details of the anticipated mileage and duration of use.
- Receive confirmation of acceptance of your high-mileage booking.
Fees and Charges
High-mileage bookings are subject to additional fees, which are calculated based on the excess mileage. These fees are calculated as follows:
- Each additional mile over 200 miles will incur a charge of $0.25.
- Any bookings exceeding 500 miles in a single day may require special approval and additional fees.
Eligibility Criteria
To be eligible for a high-mileage booking, customers must:
- Have a clean driving record.
- Be at least 25 years of age at the time of booking.
- Provide a valid credit card for authorization of fees.
Cancellation Policy
Cancellations for high-mileage bookings must be made at least 48 hours in advance to avoid penalties. Any fees associated with excess mileage already incurred will still apply.
Contact Information
If you have any questions regarding the High-Mileage Booking Policy, please reach out to our customer service team:
- Email: support@example.com
- Phone: (555) 123-4567